PocketTouch- ICRTouch
Keep Mobile. For A Better Customer Experience
PocketTouch is a professional paper-free way to take food and drinks orders. Our revolutionary hand-held software solution has been designed and developed specifically for the hospitality and catering industries.
Serve more efficiently Everyone’s happy
PocketTouch allows waiting staff to take orders seamlessly from table or queue, straight to the heart of the kitchen and bar, providing a quick and efficient service to the customer.
Order updates made on PocketTouch are automatically updated on the bill, making the whole process more efficient. Service is faster and there’s quicker table turnaround.
Multi-level floor plan
PocketTouch offers easy to navigate precision control of its floor plan. Assign names to tables, so the waiting staff can provide a personal level of customer service. Highlight a table to see its current status, including table open/closed, total, items, and if the bill has been printed. The multi-level floorplan enables the customer to sit wherever they like and be found by the waiting staff, even if it’s in the beer garden.
Faster Service
Faster table turnaround through seamless integration enables more covers per table.
Customer satisfaction
Increased customer satisfaction at the table. Staff have more time for your customers and have the information in their hand to get the order right every time. A stress-free service.
Queue-Busting
Queue-busting potential of having service staff take orders at busy times.
Inform The Kitchen
PocketTouch can keep the kitchen informed of customer special requests or allergies.
Reduce Mistakes
Handwritten mistakes are a thing of the past and Chef can get straight on with preparing the food.
Informed Staff
Staff know what’s on the menu and what isn’t. If an item is out of stock, your waiting staff know right away.
Our Clients
We have been involved with testing the TouchTakeaway software at our new coffee shop in Belfast. We love the ease of use and the ability to edit orders, even after they are stored. The web-store for customers buying and ordering from our app is simple and orders are processed by the software immediately.
We were asked to test ByTable software at our cafe for our reopening. We have used EPoS from DH Business for 15 years and we loved the setup feature and reporting structures. The level of reporting is excellent. The new web-store allows customers to quickly access our ordering page, so placing orders is simple and orders are processed by the software immediately.
