Case Study: The Wildfowler Bar & Restaurant, Greyabbey
Powered by ICRTouch & DH Business Services
Overview
When the new owners of The Wildfowler Bar & Restaurant set out to reopen one of Greyabbey’s most iconic hospitality venues, they needed a reliable and future-proof EPoS solution to support their busy front-of-house operations and streamline their back-office management. They turned to #SBS award-winning DH Business Services, their trusted local EPoS provider, to deliver a full installation of the ICRTouch system.
The Solution
DH Business Services supplied and installed a tailored EPoS package designed to support the needs of a modern bar and restaurant, including:
- TouchPoint EPoS terminals for quick and intuitive service
- Integrated Dojo Payments for fast, seamless card transactions
- TouchOffice Web, a cloud-based back office system for real-time reporting, stock control, and performance monitoring
- Full training and setup support to ensure the team was ready to go from day one
With everything fully integrated and cloud-connected, The Wildfowler team now has full visibility over their business—from sales and staff performance to stock management—whether on-site or on the go.
The Result
The system is already helping the team serve customers more efficiently, monitor performance in real-time, and manage stock with greater accuracy. With easy-to-use interfaces and full Dojo integration, staff can focus on delivering an excellent customer experience while the tech takes care of the rest.
A Note from DH Business Services
We’re delighted to support The Wildfowler Bar & Restaurant as they reopen their doors in Greyabbey. A huge thank you to the new owners for choosing DH Business Services as your EPoS partner—we’re proud to be part of your journey and wish you every success in this exciting new chapter!