Case Study: Margot Bar Belfast Relaunches in Iconic City Centre Location with Cutting-Edge ICRTouch EPoS from DH Business Services

πŸ“ Location: 18 Donegall Square East, Belfast BT1 5HE
🏒 Client: Margot and Rudi, part of the Clover Group
πŸ–₯️ Solution: ICRTouch TouchPoint x8, PocketTouch on iPads, Integrated Dojo Payments, Stock Control, Customer Loyalty
πŸ”— margotbelfast.com

Margot Bar has always been one of Belfast’s best-loved late bars β€” but with their exciting relaunch and expansion into the iconic building at 18 Donegall Square East, they’ve raised the bar in every sense. The beautifully refurbished venue is now open and bigger than ever, right in the beating heart of Belfast city centre.

To support this next chapter, the Clover Group once again turned to #SBS winner DH Business Services to provide a powerful, scalable EPoS solution for the expanded site. We were delighted to partner with them once again, as we now proudly manage the EPoS platforms across their sites throughout Belfast.

The Solution

Margot’s new setup includes:

  • βœ… 8x ICRTouch TouchPoint Terminals – Fast, intuitive till systems for smooth operation across multiple bars and service areas
  • βœ… PocketTouch on iPads – For seamless tableside ordering by floor staff
  • βœ… Dojo Integration – Lightning-fast card and mobile payments, fully synced with EPoS
  • βœ… TouchOffice Web – Real-time stock control, sales reporting, and business insights from anywhere
  • βœ… Customer Loyalty & Promotions – Integrated ICRTouch tools to drive repeat visits and enhance customer engagement
  • βœ… Scalable Infrastructure – Built to grow and adapt across the group

A Partnership Built on Trust

Having already worked with the Clover Group on other successful installs, we were honoured to be trusted again for Margot’s relaunch. Whether it’s high-volume service on busy weekend nights or managing group-wide stock across venues, the ICRTouch ecosystem provides the reliability and flexibility the Clover Group needs.

We’re proud to support their continued growth and look forward to helping them deliver first-class customer experiences across Belfast.