Case Study: Belmont Bowling Club – Upgrading to a Modern ICRTouch EPoS System with DH Business Services
Overview
Belmont Bowling Club in Belfast has taken a major step forward in modernising their operations by installing the latest ICRTouch TouchPoint EPoS system, supplied and supported by #SBS-winning DH Business Services. The new solution combines seamless payment integration, advanced stock management, and customer-focused loyalty features to improve efficiency for staff and enhance the experience for members.
The Challenge
As a busy and well-established club, Belmont needed a robust, reliable, and modern EPoS solution that could:
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Streamline bar and club transactions.
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Integrate with modern payment systems.
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Improve stock control and reporting.
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Provide an easy way to manage staff clocking.
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Offer customer loyalty rewards and member benefits.
The Solution
DH Business Services delivered a complete ICRTouch EPoS package tailored to the club’s needs:
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ICRTouch TouchPoint – The latest EPoS software designed for speed, reliability, and ease of use.
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Dojo Integrated Payments – Fast, secure, and seamless card payments fully connected to the till system.
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TouchOffice Web (Cloud-Based Back Office) – Real-time stock control, sales reporting, and performance insights available from anywhere.
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Clerk Clocking Facilities – Allowing staff to securely clock in/out through the EPoS system.
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Customer Loyalty & RFID Contactless Loyalty Cards – Providing members with a modern and convenient way to collect rewards and benefits.
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Local Support – Dedicated aftercare and technical assistance from DH Business Services.
The Results
The new system has transformed how Belmont Bowling Club manages day-to-day operations:
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Faster service at the bar with integrated payments.
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Greater accuracy in stock control, cutting down on waste and improving profitability.
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Better staff management with secure clocking and reporting.
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Improved customer engagement through loyalty rewards and new RFID contactless cards.
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Peace of mind knowing their system is backed by a trusted local provider.
Client Acknowledgement
We would like to thank Belmont Bowling Club for choosing DH Business Services as their technology partner and for supporting a local #SBS-winning business. We’re proud to provide the tools and support they need to continue serving their members with efficiency and innovation.