Ballywalter Bowling Club – Jan 2026
Case Study: Trusted EPoS Partnership Since 2012
Overview
We are proud to continue a long-standing partnership with a valued customer by delivering a brand-new ICRTouch EPoS system, deployed on the latest Posbank Mazic hardware. This installation marks over a decade of trust, following the original Posbank ICRTouch system first installed in 2012.
In an industry where reliability is critical, longevity speaks volumes. The decision to reinvest with DH Business Services after more than ten years is a clear endorsement that quality truly does speak for itself.
The Challenge
The customer required a modern, future-proof EPoS solution that could support advanced operational requirements, including customer engagement, flexible pricing, multi-room trading, and robust reporting — all while maintaining the stability and ease of use they had relied on since their original installation.
The Solution
We re-designed and installed a comprehensive ICRTouch EPoS package, powered by the latest Posbank Mazic terminal, delivering both performance and longevity.
The new system includes:
- Customer Loyalty Programme to reward repeat visits
- Cashless Customer Accounts for faster, more convenient transactions
- Advanced Stock Control for improved visibility and reduced wastage
- Multi-Room POS Functionality, ideal for complex or segmented venues
- Multiple Price Levels for members and non-members
- Integrated Dojo Payments for seamless, fast, and secure card transactions
- TouchOffice Web Cloud Software, providing real-time reporting and remote management
The Outcome
The upgraded EPoS system delivers enhanced efficiency, greater customer engagement, and improved management insight — all built on a platform the customer already knows and trusts. By combining modern software features with robust hardware, the business is now fully equipped to scale and adapt as requirements evolve.
A Partnership Built on Trust
Installing the original system in 2012 and being chosen again over a decade later underlines the value of long-term support, dependable technology, and local expertise.
We sincerely thank Ballywalter Bowling Club for the repeat business, and thank you for once again choosing #SBS-winning DH Business Services as your local EPoS supplier.
If local businesses don’t support local businesses, soon there will be no local businesses to support.